Terms of Business

Our trading names are Mason Financial Services Limited trading as Mason Wealth Management, Mason Financial Services and Mason Mortgage Brokers. We are Registered as an insurance intermediary under the European Communities (Insurance Distribution) Regulations, 2018 (as amended). Authorised as an Investment Business Firm under Section 10 of the Investment Intermediaries Act, 1995 (as amended). Mortgage Credit Intermediaries established and maintained by the Central Bank of Ireland persuant to the European Union (Consumer Mortgage Credit Agreements)

Regulations 2016. Authorised as a mortgage intermediary under the Consumer Credit Act, 1995 (as amended). Our registered office is at 73 Lower Leeson Street, Dublin 2, phone number (01) 4984960, fax number (01) 4984966. Our website address is www.masonwealth.ie Copies of our authorisations are available on request or you may verify these on the Central Bank of Ireland’s website http://www.centralbank.ie/ or by contacting the Central Bank of Ireland on 1890 77 77 77. Mason Wealth Management do not have any “tied” relationships with any institution that could compromise our ability to offer clients financial advice. Mason Wealth Management is a member of Brokers Ireland (BI).

Mason Wealth Management is subject to the following Codes of conduct issued by the Central Bank of Ireland. Consumer Protection Code 2012, Minimum Competency Code 2011, Fitness & Probity Standards, Handbook of Prudential Requirements for Investment Intermediaries.   These codes offer protection to our clients and all of the Codes can be found on the Central Bank website www.centralbank.ie

The concept of fair and personal analysis describes the extent of the choice of products and providers offered by an intermediary within a particular category of life assurance, mortgages, and/ or a specialist Important Notice – Terms of Business These Terms of Business set out the general terms under which our firm will provide Financial Services business services to you. It details the respective duties and responsibilities of both the firm and you in relation to such services. Please ensure to read these terms thoroughly and if you have any queries, please contact us at the above address and we will be happy to clarify any questions you may have. If any material changes are made to these terms we will notify you, at the earliest opportunity. We commit to providing you with an excellent and professional level of service. We believe in acting only in the best interests of our clients to ensure that a relationship as important and fundamental as ours is maintained for life. Mason Financial Services Ltd T/A Mason Financial Services, Mason Mortgage Brokers, Mason Wealth Management is regulated by the Central Bank of Ireland 3 area. The number of contracts and providers considered must be sufficiently large to enable an intermediary to recommend a product that would be adequate to meet a client’s needs.

The number of providers that constitutes ‘sufficiently large’ will vary depending on the number of providers operating in the market for a particular product or service and their relative importance in and share of that market. The extent of fair & personal analysis must be such that could reasonably be expected of a professional conducting business, taking into account the accessibility of information and product placement to intermediaries and the cost of the search.

In order to ensure that the number of contracts and providers is sufficiently large to constitute a fair and personal analysis of the market, we will consider the following criteria:

1) the needs of the customer

2) the size of the customer order

3) the number of providers in the market that deal with brokers

4) the market share of each of those providers

5) the number of relevant products available from each provider

6) the availability of information about the products

7) the quality of the product and service provided by the provider

8) cost, and any other relevant consideration.

Mason Wealth Management provides expert advice and experience to our clients. Mason Wealth Management offers broad based advice in relation to all classes of life assurance products (whole of life, term cover, serious illness, pensions, savings, investments) & Mortgages on a fair & personal analysis of the market available. The Company in addition transmits orders on behalf of consumers to insurance undertakings and product producers. We provide advice and execute orders on the following:

• Life Assurance (Mortgage Protection, Term, whole of Life cover) Permanent Health Insurance / Salary Protection • Serious Illness Cover
• Retirement Planning – Creating Retirement Assets
• Lump Sum Investments
• Savings oriented Life Assurance Products
• Investment Strategy
• Portfolio Planning
• Independent Financial Planning – Tax Shelters
• Inheritance Tax Funding
• Keyman Assurance
• Partnership Assurance
• Mortgages

We provide life assurance, pensions & life wrapped investments on a fair and personal analysis basis i.e. providing services on the basis of a sufficiently large number of contracts and product producers available in the market to enable us to make are commendation, in accordance with professional criteria, regarding which contract would be adequate to meet your needs.

We will provide assistance to you for any queries you may have in relation to the policies or in the event of a claim during the life of the policy and we will explain to you the various restrictions, conditions and exclusions attached to your policy. However, it is your responsibility to read the policy documents, literature and brochures to ensure that you understand the nature of the policy cover; particularly in relation to PHI and serious illness policies. Specifically on the subject of permanent health insurance policies we will explain to you:

1. the meaning of disability as defined in the policy;
2. the benefits available under the policy;
3. the general exclusions that apply to the policy; and d. the reductions applied to the benefit where there are disability payments from other sources.

For a serious illness policy, we will explain clearly to you the restrictions, conditions and general exclusions that attach to that policy.

In accordance with the Sustainable Finance Disclosure Regulation (‘SFDR’), Mason Wealth Management inform you that when providing advice on insurance-based investment products/Investments, we assess, in addition to relevant financial risks, relevant sustainability risks as far as this information is available in relation the products proposed/advised on. This means that we assess environmental, social or governance events/conditions that, if they occur, could have a material negative impact on the value of the investment.

We review product provider literature in relation to sustainability risks, we liaise with the providers in relation to any queries in relation to the funds. This information is reviewed by the firm on an ongoing basis.

Considering Principal Adverse Impacts on sustainability factors in the advice

When providing advice on insurance-based investment products (‘IBIPs’) or investment advice we assess the PAI information published by product manufacturers as follows: The firm will examine the Product Providers literature to establish the Principal Adverse Impacts for the relevant products.

The firm will then compare financial products across available providers to make informed investment decisions about the suitability of ESG products for individual clients. Mason Financial Services Ltd T/A Mason Financial Services, Mason Mortgage Brokers, Mason Wealth Management is regulated by the Central Bank of Ireland 5 Impact on Return Mason Wealth Management will examine the Product Providers literature to compare financial products and to make informed investment decisions about environmental, social and governance (ESG) products. Mason Wealth Management will, at all times, act in the client’s best interests and keep clients informed accordingly. The consideration of sustainability risks can impact on the returns of financial products.

Through the lenders or other undertakings with which we hold an agency, Mason Wealth Management can provide advice on and arrange mortgage products from the following range: fixed-rate loans, variable rate mortgages, capital & interest mortgages, interest only mortgages, endowment mortgages, pension mortgages and residential investment property.

We provide mortgage advice on a fair & personal analysis basis (providing services on the basis of a sufficiently large number of contracts and product producers available in the market to enable the firm to make a recommendation, in accordance with professional criteria, regarding which contract would be adequate to meet your needs). Mason Wealth Management cannot be held responsible for any underwriting policies with the lending institutions or insurance companies we hold agencies with, these policies are a matter for the respective institutions. Approval in Principles/Loan Offers are subject to change, Mason Wealth Management take no responsibility for any decision by a lender to amend or revoke a formal or informal offer from lending institutions or insurers.

We will need to collect sufficient information from you before we can offer any advice on housing loans. This is due to the fact that a key issue in relation to mortgage advice is affordability. Such information should be produced promptly upon our request.

We are remunerated by commission and other payments from product producers or lenders on the completion of business.

You may choose to pay in full for our services by means of a fee. Where we receive recurring commission, this forms part of the remuneration for initial advice provided. We reserve the right to charge additional fees if the number of hours relating to on-going advice/assistance exceeds the expected time required and we will agree these fees in advance.

If we receive commission from a product provider, this may/will be offset against the fee which we will charge you. Where the commission is greater than the fee due, the commission may become the amount payable to the firm unless an arrangement to the contrary is made.

Pursuant to Regulation 68 of the Consumer Protection Code, a summary of the details of all arrangements for any fee, commission, other reward or remuneration paid or provided to the intermediary which it has agreed with Insurers or product producers” is available on our website www.masonwealth.ie

Life and Pensions, and Insurance based Investment Products

We are remunerated by commission for the advice we provide on Protection policies. On Pension and Insurance based Investment Mason Financial Services Ltd T/A Mason Financial Services, Mason Mortgage Brokers, Mason Wealth Management is regulated by the Central Bank of Ireland 6 products. We may also charge a fee which will be agreed with you and outlined in writing prior to the policy being effected.

We may receive trail commission on these products, and we provide ongoing service to you for this including:

Financial Planning, ensuring strategic asset allocation, the rebalance of the investment portfolio, annual Investment review, ongoing Investment behavioural advice.

You may elect to deal with us on a fee basis and our hourly rate is as follows:

Principles / Directors €250

Support staff €100

Investment Intermediary Services

We are remunerated by commission for our investment intermediary services. We may also charge a fee which will be agreed with you and outlined in writing prior to the policy being effected.

We may receive trail commission and we provide ongoing service to you for this including:

Financial Planning, ensuring strategic asset allocation, the rebalance of the investment portfolio, annual Investment review, ongoing Investment behavioural advice. Additional fees may be payable for complex cases or to reflect value, specialist skills or urgency. our scale of fees for such cases is as follows:

You may elect to deal with us on a fee basis and our hourly rate is as follows:

Principles / Directors €250

Support staff €100

We will notify you in advance and agree the scale of fees to be charged.

Mortgages

We may receive up to 1% (or whatever maximum is applicable) of the loan for arranging mortgage finance. This commission is paid by the mortgage lender. The actual amount of commission will be disclosed at a later stage in the ESIS (European Standardised Information Sheet) which will be forwarded to you. Information on the variation in levels of commission payable by the different creditors providing credit agreements being offered are available on request.

Please note that lenders may charge specific fees in certain circumstances and if this applies, these fees will be specified in your Loan Offer. You have the right to pay a fee separately and not include it in the loan. Typically, this situation arises in relation to specialist lending.

If we provide mortgage advice and obtain a Loan Offer for you and you subsequently do not proceed with your mortgage application through our firm, our Fee set out above will apply.

Ongoing suitability assessments form part of the service to clients. On an annual basis the firm will issue a client report outlining changes in the services or instruments involved and/or the circumstances of the client.

We will provide periodic assessments of the suitability of the insurance-based investment product which we have recommended to you.

It is in your best interests that you review, on a regular basis, the products which we have arranged for you. As your circumstances change, your needs will change. You must advise us of those changes and request a review of the relevant policy so that we can ensure that you are provided with up-to-date advice and products best suited to your needs. Failure to contact us in relation to changes in your circumstances or failure to request a review, may result in you having insufficient insurance cover and/or inappropriate investments.

You are required to answer all questions posed by us or the insurer honestly and with reasonable care – the test will be that of the ‘average consumer’ .

Before renewal of the contract of insurance, specific questions will be asked. Again, you will be required to answer honestly and with reasonable care. Where you do not provide additional information (after being requested to do so) it can be presumed that the information previously provided remains unchanged.

Failure to answer all questions honestly and with reasonable care can result in the Insurer being able to rely on proportionate remedies for misrepresentation, which include but are not limited to the insurer voiding the contract of insurance. If a policy is cancelled by an insurer for any reason including payment default you may encounter difficulty in purchasing insurance in the future.

Completed proposal or application forms

Completed proposal or application forms will be provided to you. These are important documents as they form the basis of insurance contract between the insurer and you the consumer. You should review and confirm that the answers contained within are true and accurate.

You are under a duty to pay your premium within a reasonable time, or otherwise in accordance with the terms of the contract of insurance.

A court of competent jurisdiction can reduce the pay-out to you if you are in breach of your duties under the Act, in proportion to the breach involved.

New Business

If you have taken out a life insurance contract, you may cancel the contract by giving notice in writing to us within 30 days after the date you were informed the contract is on cover.

The giving of notice of cancellation by you will have the effect of releasing you from any further obligation arising from the contract of insurance. The insurer cannot impose any costs on you other than the cost of the premium for the period of cover. Mason Financial Services Ltd T/A Mason Financial Services, Mason Mortgage Brokers, Mason Wealth Management is regulated by the Central Bank of Ireland 8

This right to cancel does not apply where, in respect of life insurance the contract is for a duration of six months or less.

An insurer may refuse a claim made by you under a contract of insurance where there is a change in the risk insured, including as described in an “alteration of risk” clause, and the circumstances have so changed that it has effectively changed the risk to one which the insurer has not agreed to cover.

Any clause in a contract of insurance that refers to a “material change” will be interpreted as being a change that takes the risk outside what was in the reasonable contemplation of both you and the insurer when the contract was concluded.

You must cooperate with the insurer in an investigation of insured events including responding to reasonable requests for information in an honest and reasonably careful manner and must notify the insurer of the occurrence of an insured event in a reasonable time.

You must notify the insurer of a claim within a reasonable time, or otherwise in accordance with the terms of the contract of insurance.

If you become aware after a claim is made of information that would either support or prejudice the claim, you are under a duty to disclose it. (The insurer is under the same duty).

If you make a false or misleading claim in any material respect (and know it to be false or misleading or consciously disregards whether it is) the insurer is entitled to refuse to pay and to terminate the contract.

Where an insurer becomes aware that a consumer has made a fraudulent claim, they may notify the consumer advising that they are voiding the contract of insurance, and it will be treated as being terminated from the date of the submission of the fraudulent claim. The insurer may refuse all liability in respect of any claim made after the date of the fraudulent act, and the insurer is under no obligation to return any of the premiums paid under the contract.

If you are ever in doubt about whether or not something needs to be disclosed, the safest course of action is to disclose it. Please contact the office if you wish to obtain clarification.

If the only remuneration received by us is commission from a financial institution or insurance company, we reserve the right to “pass on” to the client any clawback charge incurred by us, if the business is subsequently cancelled or transferred to a different provider within a 3-year period.

It is the policy of our firm to avoid conflicts of interest in providing services to you. However, where an unavoidable conflict of interest arises, we will advise you of this in writing before providing you with any service and the firm will take all steps within its control to appropriately manage the conflict and minimise the impact of the conflict on the consumer. A full copy of our conflicts of interest policy is available on request.

Any complaint that you may have in relation to the business services provided should be made in writing to the Managing Director outlining the nature of your complaint. Any such complaint will be acknowledged within 5 days. We will provide you with the name of the individual who will act as your point of contact in relation to the complaint until the complaint is resolved. The complaint will be fully investigated by Mason Wealth Management and a full response will be provided to you. If after 40 days you remain dissatisfied with our firm’s handling and response to your complaint you are entitled to refer your complaint to the Financial Services & Pensions Ombudsman, Lincoln House, Lincoln Place, Dublin 2.

Phone: +353 1 567 7000 Email: info@fspo.ie

A copy of our complaints procedure is available the firm’s website and on request.

Mason Wealth Management is a member of the Investor Compensation Scheme established under the Investor Compensation Act 1998. The legislation provides for the establishment of a compensation scheme and to the payment in certain circumstances, of compensation to clients of firms covered by the Act.

However, you should also be aware that a right to compensation would only arise where money or investment instruments held by this Company on your behalf cannot be returned either for the time being or for the foreseeable future and where the client falls within the definition of eligible investor as contained in the Act.

In the event that a right to compensation is established, the amount payable is the lesser of 90% of the client’s loss, which is recognised as being eligible for compensation or €20,000.

For further information, contact the Investor Compensation Company Ltd at (01) 224 4955.

As a member of Brokers Ireland, Mason Wealth Management are also members of the Brokers Ireland Compensation Fund. Subject to the rules of the Scheme, the liabilities of its member firms up to a maximum of €100,000 per client (or €250,000 in aggregate) may be discharged by the Fund on its behalf if the member firm is unable to do so, where the above detailed Investor Compensation Scheme has failed to adequately compensate any client of the member. Mason Wealth Management also holds professional indemnity insurance in accordance with the Central Bank of Ireland’s requirements.

Payments must represent premiums in respect of either a renewal of a policy, which has been invited by an insurance undertaking or a proposal accepted by an insurance undertaking. Mason Wealth Management is not authorised to accept cash or negotiable instruments in any other circumstances.

Mason Wealth Management will, if necessary, exercise its legal rights to receive any payments due to it from clients for business services provided by it and, to be reimbursed for any value obtained by the firm for clients arising from payments by the firm on behalf of clients who subsequently default in any payment due to the firm. Product producers may withdraw benefits or cover on default of any payments due under any products arranged for your benefit. Details of these provisions will be included in your product terms and conditions.

Your individual policy document will contain details of default remedies and actions of the particular insurance undertaking in the event of your non-payment. On receiving your policy document, you should read the terms and conditions of your policy in detail.

Mortgage lenders may seek early repayment of a loan and interest if you default on your repayments. Your home is at risk if you do not maintain your agreed repayments.

Mason Wealth Management will issue receipts for third party cheques received for life assurance made payable to an insurance company, pursuant to Section 30 of the Investment Intermediaries Act 1995. Same should be retained in a safe place.

Mason Financial Services Ltd complies with the requirements of the General Data Protection Regulation 2018 and the Irish Data Protection Act 2018.

Mason Wealth Management is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

The data which you provide to us will be held on a computer database and paper files for the purpose of arranging transactions on your behalf and in order to provide the highest standard of service to you. The data will be processed only in ways compatible with the purposes for which it was given and as outlined in our Data Privacy Notice (on our website) and Data Protection policy.

We may need to collect sensitive personal information relating to you or anyone to be named on your policy or residing in your household to process your application. It is your responsibility to ensure that you have obtained the permission of that person to allow us to process their sensitive personal data as part of your application and to explain our Data Protection policy to them.

We may share with insurance service providers’ information we hold about you and your claims history. Our product producers may subscribe to insurances industry databases for fraud prevention purposes.

We may also use your information for the purpose of complying with regulatory or legislative requirements, offering renewals, for research/statistical analysis and crime prevention. There may also be requirements to contact you by Email, Post, Phone, SMS Text for Mason Financial Services Ltd T/A Mason Financial Services, Mason Mortgage Brokers, Mason Wealth Management is regulated by the Central Bank of Ireland 11 the purposes of discussing terms of an existing policy with us or any other query directly relating to an existing policy with us. When you request a quote from us, you may receive a phone call or text message and/or email in relation to that quote.

You have the right at any time to request a copy of any “personal data” within the meaning of the GDPR that our office holds about you and to have any inaccuracies in that information corrected. Please contact us by addressing enquiries to the Compliance Officer/GDPR Owner Mason Financial Services Ltd, 73 Leeson Street, Dublin 2. if you have any concerns about your personal data.

Mason Wealth Management holds written letters of appointment to act as an intermediary from a large number of providers, a copy of this list is available on request.

We will ensure that our Privacy Notice is easily accessible. Please refer to our website if this medium is not suitable, we will ensure you can easily receive a copy by hard copy upon request.

Mason Wealth Management will issue receipts for each payment received pursuant to Section 30 of the Investment Intermediaries Act 1995 and such receipts will be retained in a safe place.

Terms of Business Acknowledgement Letter
Client Name: __________________________________

Mason Financial Services Limited trading as Mason Wealth Management, Mason Financial Services and Mason Mortgage Brokers.

I acknowledge receipt of the Terms of Business.

The Company’s Terms of Business outline the basis on which we provide services to our clients. It is important that you read this document carefully or refer to a copy of this document on our web site www.houseoffinance.ie. These Terms of Business apply to all business transactions undertaken for you or services provided to you and will remain in force until further notice. Should we make any material changes to our Terms, we will advise you in advance of providing any further services to you.

Consent to Contact & Privacy Statement

At Mason Financial Services we take your privacy and data protection seriously and will only use your personal information to administer your account and to provide the products and services that have been agreed with you. However, from time to time we may wish to contact you in relation to new developments in Protection Pensions and Investments which we feel may be of interest to you.

If you consent to us contacting you for that purpose, please tick to confirm agreed method of contact:
☐ Email
☐ Phone
☐ SMS
☐ Post
☐ Fax
☐ Please do not contact me

(Please Place x in relevant box/boxes)

I Agree that under Consent to Contact & Privacy Statement I have indicated the method Mason Financial Services Limited trading as Mason Wealth Management, Mason Financial Services and Mason Mortgage Brokers. may contact me on.

NOTE: You may opt out of this service at any time by writing to info@masonwealth.ie

Also please note: Sustainability Factors – Investment/IBIPS/Pension Advice

When providing advice, Mason Financial Services Limited trading as Mason Wealth Management, Mason Financial Services and Mason Mortgage Brokers. considers the adverse impact of investment decisions on sustainability. As part of our research and assessment of products, the firm will examine the Product Providers literature to compare financial products and to make informed investment decisions about ESG products. The firm will at all times act in the client’s best interests and keep clients informed accordingly. The consideration of sustainability risks can impact on the returns of financial products.

Note: To ensure you the Client are fully aware of our firm’s approach, the above wording will also be included in the Mason Statement of Suitability for Investments and Pensions.

By signing this document, you agree that the above statements are true and fully understood.

Signature 1: _________________________

Signature 2: _________________________

Date: _________________________

Date: _________________________

Version February 2026